Privacy Policy

At Swad Banaras, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, create an account, or use our services, we may collect certain information, including:

• Name

• Billing and shipping address

• Phone number

• Email address

• Payment and transaction-related information

• Order details and purchase history

• Information you provide while using our website

• Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To process and deliver your orders

• To confirm and manage purchases

• To provide customer support

• To process payments securely through applicable payment service providers

• To improve our website, products, and services

• To personalize your shopping experience

• To prevent fraudulent or unauthorized activities

• To comply with applicable legal and regulatory requirements

• To send important information related to your orders or account

Where permitted by applicable law, we may also use your information to provide updates, offers, or promotional communications.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways or service providers.

Swad Banaras does not intentionally store complete debit card, credit card, banking, or other sensitive payment credentials on its own systems. Payment information may be collected and processed directly by the applicable payment service provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.

Cookies may help us:

• Remember your preferences

• Keep items in your shopping cart

• Understand how visitors use our website

• Improve website performance

• Provide relevant content and experiences

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our website and fulfill your orders. These may include:

• Payment processing providers

• Shipping and delivery partners

• Website hosting and technology providers

• Analytics and security service providers

• Other service providers required for business operations

Such information is shared only to the extent reasonably necessary for the relevant purpose.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our legal rights and the security of our website and users.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These third parties may have their own privacy policies and terms of use. Swad Banaras is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage users to review the privacy policies of third-party services before providing them with personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.

10. Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, which may include:

• Requesting access to personal information held about you

• Requesting correction of inaccurate information

• Requesting deletion of certain personal information

• Restricting or objecting to certain uses of your information

• Withdrawing consent where processing is based on consent

These rights may be subject to applicable legal limitations and requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page. We encourage you to review this Privacy Policy periodically to stay informed about how your information is handled.

12. Acceptance of This Policy

By accessing or using the Swad Banaras website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.