Terms of Service

Welcome to Swad Banaras. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. Use of the Website

You agree to use the Swad Banaras website only for lawful purposes and in accordance with these Terms of Service.

You must not:

• Use the website for any unlawful or fraudulent activity

• Attempt to gain unauthorized access to the website or its systems

• Interfere with the security or functionality of the website

• Copy, reproduce, modify, or distribute website content without permission

• Use the website in a way that may damage, disable, or negatively affect its operation

2. Products and Product Information

Swad Banaras offers a variety of food products, including Banarasi Sweets, Banarasi Achar, and Banarasi Papad.

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the website are accurate.

However, slight differences in product appearance, packaging, color, size, or presentation may occur due to photography, manufacturing, packaging, or screen settings.

Product availability may change without prior notice.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors, inaccurate information, or other errors on the website. If an order has been placed at an incorrect price due to an error, the order may be cancelled and any applicable payment may be refunded.

Applicable shipping charges, taxes, or other charges may be added to the order where applicable.

4. Orders and Acceptance

Placing an order through our website constitutes a request to purchase the selected products.

An order may be accepted, rejected, or cancelled based on factors including product availability, pricing errors, payment issues, delivery limitations, or other circumstances.

We reserve the right to cancel an order where necessary. If payment has already been received for a cancelled order, the applicable amount will be refunded through the original payment method, subject to the applicable refund policy.

5. Customer Information

Customers are responsible for providing accurate and complete information while placing an order.

This may include:

• Full name

• Delivery address

• Phone number

• Email address

• Payment information

• Other information required to process and deliver the order

Swad Banaras is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

6. Payments

Orders must be paid using the payment methods available on the website at the time of purchase.

Payments may be processed through third-party payment gateways. Customers may be subject to the terms and conditions of the applicable payment service provider.

7. Shipping and Delivery

We make reasonable efforts to process and deliver orders within the estimated delivery time displayed on the website.

However, delivery timelines may be affected by circumstances beyond our control, including weather conditions, transportation delays, operational issues, holidays, natural events, or other unforeseen circumstances.

Estimated delivery times are not guaranteed unless specifically stated otherwise.

8. Food Products and Storage

Customers are responsible for following the storage and handling instructions provided with the products.

Food products should be stored appropriately and consumed within the recommended period mentioned on the packaging.

Swad Banaras will not be responsible for issues arising from improper storage, handling, or use of products after delivery.

9. Returns, Refunds and Cancellations

Returns, refunds, replacements, and order cancellations are governed by our Refund & Return Policy.

By placing an order, you agree to the terms and conditions applicable to cancellations, returns, replacements, and refunds.

10. Intellectual Property

All content available on the Swad Banaras website, including but not limited to:

• Logos

• Brand names

• Product images

• Text

• Graphics

• Designs

• Website layout

• Product descriptions

• Other website materials

is owned by or licensed to Swad Banaras and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, or commercially use such content without prior permission.

11. Third-Party Services and Links

The website may contain links, integrations, or services provided by third parties.

Swad Banaras does not control and is not responsible for the availability, content, security, privacy practices, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, Swad Banaras shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through the website.

We are also not responsible for delays, interruptions, technical issues, delivery failures, or other circumstances beyond our reasonable control.

13. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

14. Changes to These Terms

Swad Banaras reserves the right to modify, update, or replace these Terms of Service at any time.

Changes will become effective when the updated terms are published on this page.

Your continued use of the website after changes are published means that you accept the updated Terms of Service.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms of Service or the use of the website shall be subject to the applicable jurisdiction under Indian law.

16. Acceptance of Terms

By accessing the Swad Banaras website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.